*** Last updated on June 21, 2017 ***

July Community Newsletter

Your July community newsletter is now available on the website. Please click here for the latest community-related updates.


June 2017 Pesticide Treatment

animal pest management logo

Please click here for a copy of the June 2017 Pesticide Treatment for your community.


Swim Meet Schedule-Lomas Valley Pool

Please find below, the Portola Storm swim meet schedule. Please note that all meets will occur at the Lomas Valley Pool. For your convenience, there are 7 additional pools in the community available for your use. If you have any questions, please email Kara Foley at kfoley@keystonepacific.com.

http://portolasprings.org/community/amenities.asp for pool locations

  • Saturday, June 10th-8:00 am start (Time trials)
  • Saturday, June 24th-8:00 am start (Vs. South Irvine)
  • Saturday, July 22nd-8:00 am start (Vs. Quail Hill)

*Time trials should end by 10:30 am
**Swim meets should end by 12:20 pm


Parking in the area will also be impacted during meets.


Pool Check-In Procedure

The Compliance Officers at each pool will be asking all homeowners to sign in upon entering the pool. This will allow the officers to confirm that only homeowners are utilizing the key fobs or are accompanying the approved amount of guests. Further, if there is a violation of any pool rule, they will be reporting to Management from the sign-in log so that we may follow the violation procedure set forth in the Rules and Regulations while maintaining a positive experience with customer service in mind. If you have any questions, please email Kara Foley at kfoley@keystonepacific.com.


Portola Springs Storm Swim Team Practice Schedule

Please click here for a copy of the Storm's Swim Team Practice Schedule.


Sidewalk Chalk in Common Area

While we understand that sidewalk chalk is fun for many, please do not allow anyone in your household to use it in the common areas. This is costly for the Association to continually remove. Recently, we had brand new paint applied to park pillars that were immediately ruined with sidewalk chalk and had to be repainted. You are welcome to use it on your own property, but please refrain from using any type of chalk or substance that requires removal and/or cleaning in common areas or common area surfaces. If you have any questions, please email Kara Foley at kfoley@keystonepacific.com.


Street Sweeping for Sage I and II and Garden Hill

Beginning in April, the bi-monthly street sweeping will commence. Please note that the schedule is the 2nd and 4th Mondays of each month. Please remember to park your vehicles inside your garage every day, but please take extra steps to ensure the streets are clear of cars and trash cans on street sweeping days.


Parking and Traffic Reminders

Please be reminded that traffic and parking laws must be followed at all times. While enforcement by the Irvine Police Department may not occur daily, the law must still be followed. If you have a question about signage posted in the community, for example “No Parking, Fire Lane” signs, please feel free to email Kara Foley at kfoley@keystonepacific.com.


Coyote Awareness

Please take a moment to review the coyote awareness tips listed here on the community website. In the Portola Springs and Lambert Ranch areas, we have seen an increase in activity, as well as aggression. It is important that everyone take time to educate themselves on how to keep their families safe.  Anytime you see aggressive behavior, it is important to report it to the Irvine Animal Control so that they can take action.

Coyote Monitoring

The Department of Public Safety documents all reported incidents of physical contact between humans and coyotes. Animal Services Officers conduct follow-up on such incidents and work closely with the California Department of Fish and Wildlife to develop appropriate responses, including providing the community with information on coyote behavior and how to discourage coyote presence in populated areas. During the past 12 months there were four contacts with humans that occurred in May, June and July of 2015.*

* http://www.cityofirvine.org/search/gss/coyote


Turn off your Water Irrigation when it rains.

Now that it has rained, please turn off your irrigation for at least 48 hours. Now, with this unprecedented drought it’s more important than ever to conserve water, especially outdoors.


Most Californians think they use more water indoors than outdoors. Typically, the opposite is true. In some areas, about 60% of the water used daily goes on lawns and outdoor landscaping. There are lots of ways to save water home, but reducing the water your use outdoors can make the biggest difference of all.  


If you have any questions, please email Kara Foley at kfoley@keystonepacific.com.


Coyote Information

We receive calls from residents on a regular basis reporting concerns with coyotes in the area.  Since coyotes are very common in ALL areas of Orange County, we’ve provided the information below as a tool to help residents.  All this information and more can be found at the City of Irvine’s website by following the link below.

http://www.ci.irvine.ca.us/ipd/divisions/animalservices/coyotebulletin.asp

There are many steps that can be taken to protect you and your property from nuisance wildlife to include coyotes:

  • Do not feed coyotes.
  • Fence off animal enclosures (fully enclose if possible).
  • Keep cats and small dogs indoors or in the close presence of an adult.
  • Feed pets indoors.
  • Store trash in covered heavy duty containers with secure lids.
  • Keep yards free from potential shelter such as thick brush, weeds, wood piles, or excess debris.
  • Enclose the bottoms of porches and decks.
  • Eliminate potential food and water sources, such as, fallen fruit and standing water.
  • Keep your property well lit at night.
  • Put your trash out the morning of pick up.
  • Motion sensitive sprinklers may be effective in areas of high concern.
  • Keep small children under close adult supervision at all times.

If you do encounter a coyote which behaves aggressively, you have probably gotten too close to its prey or its family.  Increase the “comfort zone” between you and the coyote.  A coyote behaves in a similar way as domestic dogs who are defending their territory and family.  All children should be taught from a very early age that they should avoid strange animals, whether domestic or non-domestic.  They should never attempt to feed a wild animal.  When older children are hiking or playing in parks, greenbelts, or open space areas they should be instructed on coyote safety such as is discussed above.  Small children should be under close supervision of a responsible adult at all times.

Being well informed on outdoor safety and practicing the steps above is often the best way to discourage unwanted visits from nuisance coyotes.  Everyone’s goal should be to peacefully coexist with our wild neighbors.

You can find additional information regarding coyotes by way of the links below:

For further information, contact Irvine Animal Services - Field Patrol at (949) 724-7092.

For Sale and Open House Signs

There is an increase in real estate activity in the community and it is important to remember the following about For Sale and Open House signs. Custom Portola Springs signs are required. Please pass this onto your agent if you are planning to sell or lease your home.

PORTOLA SPRINGS COMMUNITY ASSOCIATION
SECTION 7.2
FOR SALE” SIGN REGULATION

The Board of Directors has approved the following standards for “For Sale” signs. Homeowners listing their homes with a real estate agent are responsible for ensuring that the agent complies with these standards. Signs deviating from these standards may be moved without notice from the common area. These regulations shall also apply to “For Lease” signs.
7.2.1 Residents (or their agents) wishing to advertise "For Sale" for purposes of selling their property must use a standard sign with restrictions on type, design, location, and quantity.

7.2.2 Signs are to conform to the following specifications:

(a) The total sign area shall be contained within a 12" x 18" area.
(b) The top of the sign shall not exceed 4’ above ground level.
(c) Primary Text Color: Vista 8293 “Carbon Copy”
(d) Primary Text Font: “Centar”
(e) Background Color: SW 6121 “Whole Wheat”
(f) Pole Color: Vista 8293 “Carbon Copy”

7.2.3 The sign must be professionally prepared on weather-resistant material.

7.2.4 Only one sign is permitted per dwelling unit. Brochure boxes, attached riders, sold signs, flags, banners, balloons and promotional paraphernalia are prohibited. Additionally, only the brokerage firm name or “For Sale by Owner” with a phone number may be included on the sign. The approved sign format and colors are on file and can be purchased at R.E.S.S. (Real Estate Signs and Supplies), 23252 Del Lago, Laguna Hills, CA 92653, (949) 855-1355, or such vendor(s) that may be designated in the future.

7.2.5 The sign may be placed no further away from the dwelling unit than half the distance between the dwelling and the sidewalk. For attached units, the sign must be placed in a landscape area other than the lawn if possible. No sign shall be attached to the ground by means other than a conventional single vertical stake which shall not exceed 2" x 3" in diameter. Posts, pillars, frames, or similar arrangements are prohibited.

7.2.6 Signs are not permitted on Portola Springs Community Association property except that a maximum of one "Open House" directional sign per change of direction may be placed at street intersections. However, in no case may there be more than one "Open House" directional sign per corner.

7.2.7 Developer is exempt from these restrictions during the entire sales phase.

7.2.8 Property owners who fail to comply with this policy will be subject to enforcement in accordance with the Enforcement Policy.

PORTOLA SPRINGS COMMUNITY ASSOCIATION
SECTION 7.3
"OPEN HOUSE" SIGNAGE ON COMMON AREAS

The Board of Directors has approved the following standards for “Open House” signs. Homeowners listing their homes with a real estate agent are responsible for ensuring that the agent complies with these standards. Signs deviating from these standards may be moved without notice from the common area.
7.3.1 Residents (or their agents) wishing to advertise "Open House" for purposes of selling their property must use a standard sign with restrictions on type, location, and quantity.

7.3.2 Signs are to conform to the following specifications:
(a) The total sign area shall be contained within a 12" x 18" area.
(b) The top of the sign shall not exceed 4’ above ground level.
(c) Primary Text Color: Vista 8293 “Carbon Copy”
(d) Primary Text Font: “Centar”
(e) Background Color: SW 6121 “Whole Wheat”
(f) Pole Color: Vista 8293 “Carbon Copy”

7.3.3 The Owner of the sign shall identify the sign as his/hers with their initials in an area no larger than 2" x 3".

7.3.4 A maximum of one sign (in total) per change of direction may be placed at street intersections. At a four-way intersection there are four corners where only four signs may be placed.

7.3.5 Signs may not remain on common areas overnight.

7.3.6 Brochure boxes, attached riders, flags, banners, balloons and promotional paraphernalia are prohibited. Additionally, only “Open House” and a directional arrow may be included on the sign. The approved sign format and colors are on file and can be purchased at R.E.S.S. (Real Estate Signs and Supplies), 23252 Del Lago, Laguna Hills, CA 92653, (949) 855-1355, or such vendor(s) that may be designated in the future.

7.3.7 "Open House" signage may be posted on Wednesdays, Saturdays, Sundays and Federal holidays only and at a frequency of two weekends per month maximum.

7.3.8 The Owner of the property for sale is solely responsible for adherence to these and all other Portola Springs Community Association Rules and policies.


The KPPM Connection

The KPPM Connection is an online tool that offers enhanced homeowner services. 

Using the portal, you can:

  • Make Online Payments
  • View Current and Previous Statements and Billing Inserts
  • Print Account History Reports
  • Update Enhanced Email Notification Features

Please click here to visit The KPPM Connection. Please log in using your account online email address and password. If you have not registered, please have your billing statement available to enter in the required information. If you need assistance, please contact Customer Care at (949) 833-2600 or customercare@keystonepacific.com.

Credit card payments are accepted through this online service for a processing fee. Keystone Pacific does not receive any portion of this credit card processing fee. Payments submitted online will be processed daily.

For even more convenience, we offer an ACH program in which your monthly assessment payments are automatically deducted from your checking or savings account. You will no longer have to remember when to pay your payment, write a check, or pay for any more postage! To sign up, please check here to download the ACH form.


Suspicious Activity

Should you witness any suspicious activity or should you have any information concerning any vandalism incidents that occur, please contact the Irvine Police Department directly at (949) 724-7200.


Info From The Orange County Vector Control District

Please click here for an important bulletin from the OCVCD on which pests are treated through this agency. For other general pest control items in common areas, please contact Rigoberto Monte de Oca at rmontesdeoca@keystonepacific.com or (949) 838-3201.

Please contact management with any questions or concerns you may have at any time, at kfoley@keystonepacific.com or (949) 838-3245.

Thank you for your attention to this matter.


Important Updates!

Please note that using the emergency spa shut off to turn off the jets in the spas will shut down all pool pumps, jets and the chlorinators. This can be hazardous to swimmers and costs the Association money in unnecessary repairs and service calls. If you have activated the jets with the timer or key fob, please wait for the time to expire and the jets will automatically turn off.

Please contact management with any questions or concerns you may have at any time, at kfoley@keystonepacific.com or (949) 838-3245.


Info From Irvine Police Department

The Irvine Police Department would like to remind you to close your garages.

Please click here for an important bulletin on how to minimize the likelihood of your property being stolen.

Please contact management with any questions or concerns you may have at any time, at kfoley@keystonepacific.com or (949) 838-3245. Thank you for your attention to this matter.


Tennis Lessons And Other Instruction On Association Property

If you wish you engage the services of a sports instructor for private lessons or coaching using Association facilities, you must first submit a completed agreement form to management.  Any tennis instructor, swim instructor, or other physical instructor of any kind must also provide the Association with an additional insured endorsement.  Please review the complete agreement form and requirements here.

If you have any questions, please contact Kara Foley at (949) 838-3245 or by email kfoley@keystonepacific.com.


Mail Theft: Advise from Irvine Police

In an effort to keep our residents informed we are offering the following suggestions in response to current mail thefts.

Always deposit your mail inside your local post office, or hand it to your letter carrier. Have your local post office hold your mail while you're on vacation, or absent from your home for a long period of time.

If you don't receive a check or other valuable mail you're expecting, contact the issuing agency immediately. Check your incoming mail as close to your delivery time as possible.

If a package is being delivered without a signature required, make sure someone will be home to receive the package.                                       

If you observe what appears to be a theft in progress immediately call Irvine PD dispatch at (949) 724-7200.


The Ocean Begins at Your Front Door

In an on going effort to protect the environment and quality of water we would like to share some informative brochures provided to us by the County of Orange. Please click here to view a printable informative brochure and learn some simple ways you can make a big difference to the environment!


Community Website Login Instructions

Several areas of this community website have been secured and will require you to log in to view the secured pages. Please log in using your account online email address and password. If you have not registered to use our KPPM Connection, please register here first.

If you're having trouble remembering your password, please click here to retrieve your password via email.

If you're having trouble logging in, please contact Customer Care by phone at (949) 833-2600 or by email at customercare@keystonepacific.com.


Activities Committee

If you are interested in joining the Activities Committee for Portola Springs and help plan fun events for the whole neighborhood, please contact Kara Foley at (949) 838-3245 or by email kfoley@keystonepacific.com.


Clubhouse Reservation Form

If you would like to rent out any of the Portola Springs Recreational Facilities please completely fill out the reservation form below and return it to Keystone Pacific Property Management, LLC. If you have any questions, please contact Devin Pinedo at dpinedo@keystonepacific.com or (949) 430-5855.

Please click here to be directed to the reservation form.